How can I get help for mental illness?

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need. They're here for everything: abuse, addiction, anxiety, eating disorders, depression, suicidal thoughts, problems at school, and more. Text HOME to 741741 from anywhere in the United States, anytime. For more information, or if you or someone you know needs support, visit Crisis Text Line.

How can I donate to Crisis Text Line?

21% of net proceeds from each artwork purchase will be donated to Crisis Text Line. Additionally, you can donate any amount and track donations by visiting the Mistakes Mental Health Fundraising Campaign page.

Is Mistakes a registered collaborator with Crisis Text Line?

Yes. Mistakes is a philanthropic collaborator with Crisis Text Line, donating 21% of net proceeds for each artwork sold. Mistakes is licenses to use the trademarks owned by Crisis Text Line in connection with promotion of this project.

Why are these prints a limited edition of twenty-one?

This collection aims to increase awareness of one issue affecting millions of people in the United States each year – mental illness. The National Alliance on Mental Health published that 21% of United States adults reported experiencing mental illness in 2020 (52.9 million people). This represents 1 in 5 adults. In recognition of these individuals, this collection offers 21 unique prints, each a limited edition of 21. Seed Seed LLC (DBA Mistakes) reserves the right to use the artwork in other formats.

How will I know it is an authentic Mistakes artwork?

All artwork comes signed by the curator (David Sundt) and is accompanied by a numbered certificate of authenticity. The certificate of authenticity will be delivered to the same shipping address as requested for the artwork in a separate envelope directly from Mistakes.

Does Mistakes ship internationally?

Yes. However, orders requiring international shipping cannot be processed using the Mistakes website yet. To request international shipping, please email we@makemistakes.art, include the name of the piece, the desired size, and the shipping address, and Mistakes will respond with a shipping estimate within 72 hours.

How long will it take for my print to arrive?

Each print is made-to-order and will be shipped within 7-21 days of the order date. Shipments will be delivered directly from the printer to your desired address. Shipping time will depend on the destination and is calculated using UPS Ground with insurance included. A UPS tracking number will be provided once the order is ready for transit.

Will I need to sign for delivery?

Yes, a signature is required for delivery of your Mistake. Please refuse delivery if shipping damages are extremely noticeable with large punctures to the outside, broken crate or any obvious damages to inner content. Please ensure proper notation by driver and follow the instructions for providing documentation photos stated below.

If crate/box shows signs of minor damage, it is your right to inspect the art before signing for it. Please do so before refusing delivery. Please ensure that the driver notes that the crate/box was damaged. If any damages found during inspection, submit at least 6 digital photographs of all damages to the crate/box, inner packing, print, frames. Close up and from afar as sharp as possible.

What if my print is damaged?

If you accept shipment and damages are found after receipt, please keep the original packaging, including the crate/box, foam corners and any other inner packing materials. Submit at least 6 or more digital photographs of all damages to the crate/box, inner packing, print, frames. Close up and from afar as sharp as possible.

• Boxes must be opened along the screws for product quality guarantee.

• Boxes opened in any other manner will not be honored for product quality guarantee.

• We recommend using a power drill with a Phillips head pattern, otherwise a regular screwdriver will do, just it will be slower.

Damaged items will be replaced or repaired where applicable. A request for repair or replacement will only be honored if submitted within 36 hours of receipt. Please email we@makemistakes.art and Mistakes will review your request and work with the manufacturer (if applicable) to rectify the issue.

What if I am unsatisfied with my print?

Mistakes does not currently accept returns or exchanges. All orders are non refundable and are treated as "custom made-to-order" products. For more information, please view our Returns Policy.

Are the prints pixelated or blurry?

The method used to capture these abstract prints causes blur and pixelation in the original photographs, which has been resolved in editing. Scaling the original images to these crisp high definition striking sizes may result in shapes and effects that are unique elements, adding to the art.

Can I order a custom size?

Yes, you can order a custom size in the same ratio as the original listing. For custom orders and pricing please send an email to we@makemistakes.art with your request.

Who took these photographs?

Having spotted an accidental photo on his own cell phone, and being inspired to create this collection, curator David Sundt embarked on a two-year social experiment requesting permission to browse the personal digital photo albums of friends and new acquaintances - searching for these beautiful outcasts. Generously, and with the commitment that 21% of net proceeds from the Mistakes collection will be donated to Crisis Text Line, those who provided a featured image released copyright to Mistakes; their phones are credited with taking the photos and revealing these surreal limited edition pieces. Photography is credited to the devices themselves: Apple iPhone 5s, 6, 6s, 8, XS, 11, 11 Pro, 12 Pro, 13 Pro.

How can I verify 21% of net proceeds are donated to Crisis Text Line?

A report page displaying the profit and loss for each piece will be available on the donation report page; a link is available here: Donation Report Page.

What if damages or injury is incurred after delivery and inspection?

Neither Mistakes, the printer, nor any affiliated carrier is responsible for damage incurred during handling, hanging, or during any secondary transportation after initial delivery. For this reason, it is strongly recommended that each piece be carefully inspected upon receipt.